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Organization Structure

IST is organized into eight functional groups, each with a director, together with an administrative support group, all reporting to Dr. Alan George, the Associate Provost, Information Systems and Technology.

  • The Administrative Support (AS) group of IST looks after budgeting, space management and other administrative functions.
    Executive Officer: Melissa Conrad


  • Information Systems (IS) supports all aspects of the system life cycle of the University's information systems. This includes: business process and system analysis, design, software acquisition, development, implementation, documentation, and ongoing maintenance.
    Directors: David Kibble, David Mason, Roy Wagler

  • Client Services (CS) is responsible for the desktop computing environment including the software, tools and techniques and the consulting, training, communications and services required to support this environment for members of the UW community.
    Director: Bob Hicks

  • Computing Systems Services (CSS) provides services in the area of computing systems.
    Director: Martin Timmerman

  • Instructional Technologies and Multimedia Services (ITMS) provides services and facilities in support of the teaching and learning environments of the University. This includes UW-ACE, the e-classrooms, media production and conversion, and presentation equipment loans.
    Director: Andrea Chappell

  • Network Services (NS) provides services and infrastructure for wired and wireless data networking, voice communications, and physical security/surveillance. Telephone Services is also part of the group.
    Director: Bruce Campbell

  • Information Security Services (ISS) provides services in the areas of network security, incident response, and public key infrastructure.  The group also provides leadership in the areas of IT audit, security awareness, and security policy development, compliance, and enforcement.
    Director: Jason Testart