All voice mail accounts have a feature called Remote Text Notification that will send an E-mail message whenever a New Voice Mail Message is left. The message includes the extension number or the phone number and Calling Line ID, if known, that created the message.

To Enable Remote Text Notification...

• Go to MYCallPilot and enter your five-digit voicemail box number beside Mailbox:, and your numeric voicemail box password beside Password: and click the "Login" box.
• This will bring you to the "My CallPilot" page with two or more tabs near the top. Click the tab labelled CallPilot Features.
• Then click Message Notification in the first column under "CallPilot Tools".
• In the Remote Text Notification section near the top of the page you will need to:
  • Set the Current Status: button to On,
  • Select the drop-down box for Device Service: and choose the Email over SMTP option,
  • Type a valid E-mail address into the box labelled E-Mail address:. It is recommended that this be a valid campus e-mail address of the form userid@uwaterloo.ca
  • set the Notify for: button to All messages
  • and finally click the Save button found near the top or the bottom of the webpage.
• If you see a popup box that asks if you want to download a Nortel voice player onto your workstation or stick with the current default player. Just CANCEL the popup and continue.
• When the next voicemail message is left for this mail box, a short e-mail message will be sent to the address specified to inform you of the fact and to tell you the phone number that left the message.

Questions can be directed to telephoneadmin@uwaterloo.ca