Minutes for Admin Computer Support Meeting - April 20, 2006

Location and Time:

MC 2009, 9:30 - 11:30 am

Attendees from Academic Support Departments

Audio Visual, Harry Blizzard
C&PA, Linda Howe
CBET, Karen Gallant
Distance & Continuing Ed, Scott Murie
Faculty Association, Pat Moore
Food Services, Michele Sguigna, Cathy Paisley
Human Resources, Tammy Marcinko
LT3, Koorus Bookan
Office of Development, Cathy Cooper, Nigel Henriques
Office of Research, Brenda MacDonald
Plant Operations, Donna McCracken
Registrar's Office, Mike Gaspic
Retail Services, Lauri MacLeod
Safety Office, Sheila Hurley
Staff Association, Barb Yantha
Theatre Centre, Peter Carette
TRACE, Verna Keller

Meeting Minutes:

Introduction of Admin Computing Support Rep Steering Committee (Michelle Sguigna from Food Services, Koorus Bookan from LT3, Cathy Cooper from ODAA). This steering committee will be instrumental in setting up future meetings, and will be involved in the training provided to computing support representatives in academic support departments.
Keeping your workstations updated and secure with the new and improved WSUS server (Tim Farrell). Please visit this web site to make sure machines in your area are being updated.
Training Course for New Academic Support Computer Reps (Bob Hicks). The topics listed were generated after one meeting of the steering committee. The agenda will be modified before the course is offered in late August. All computer support reps are welcome to attend, not just the new ones.
Other Training opportunities exist. The SEW program continues to be updated. There are conferences which computing support staff might be interested in attending, such as the Ontario Universities Computing Conference at the University of Guelph from May 28th to May 30th (http://www.oucc.ca).
Conference for Academic Support Computer Reps (Bob Hicks). The agenda will also be modified for the conference. Suggestions are most welcome.
Updates about
- Dell Desktop Rollover. Cathy Cooper suggested we look at ordering just monitors, and systems without monitors. Bob Hicks will be calling computer support reps in the next week to discuss the number of computers that are eligible in the 4 year rollover cycle.
- Windows 2000 Phase Out. This schedule will start in July, and proceed through the Spring term.
- Web Based Training for Microsoft Office XP applications. If these accounts are always out, we can look at ordering more.
Assessing the skills of incoming employees and arranging training as appropriate (Cathy Cooper). Michelle Sguigna has created tests in Word in Excel to help with assessment. She is willing to share these tests.
Computing in Distance and Continuing Education (Scott Murie). Scott did an excellent job bringing us up-to-date on how things have changed in Distance Education and Continuing Education. As new courses continue to be offered on the web, new challenges will arise. The technology is changing as fast we we speak. Thanks very much Scott for taking the time to prepare and deliver your excellent presentation.

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