If you have a question/problem with any of these applications:
- Faculty and Students
contact your faculty help desk
- Staff
contact your local computer support rep
- Help Desk Staff and Computer Support Reps
use the list below as a "who to call in IST" reference if you need extra input regarding an application issue
An application contact is responsible for:
- technical consulting for supported versions
- advanced training
- tracking current versions
- local configuration settings and "look and "feel"
- working with the application installer
- working with appropriate staff (e.g. departmental and corporate project staff) to investigate, test, and track deployment.
Who to Call in IST, for Help Desk Staff and Computer Support Reps
Application
|
Application Contact
|
Acrobat (Reader and Creator)
|
Glenn Anderson
|
Acrobat Creator Pro
|
Glenn Anderson
|
Adobe Contribute
|
Pat Lafranier, Glenn Anderson
|
Adobe Dreamweaver
|
Pat Lafranier, Glenn Anderson
|
Adobe Fireworks
|
Glenn Anderson
|
Adobe Flash
|
Glenn Anderson (Mac)
|
Adobe Flash Player
|
Glenn Anderson
|
Adobe Photoshop
|
Glenn Anderson
|
Android
|
Steve Carr, Cheryl Skingley
|
Apple Quicktime and Apple Quicktime Player
|
Glenn Anderson
|
BlackBerry
|
Peggy Day, Lisa Tomalty, Phil Knipe, Pat Lafranier, Laura Smith
|
BlackBerry Playbook
|
Peggy Day
|
CD/DVD Burning
|
Rob Yawney
|
Comsol Multiphysics
|
Steve Carr, Will Lewis
|
EasyForm
|
Glenn Anderson
|
eVote
|
Jennifer Keir
|
Exchange Calendar
|
Will Lewis
|
Exchange Mail (Connect)
|
Phil Knipe
|
Faronics DeepFreeze
|
Peter Schepers
|
Firefox
|
Pat Lafranier
|
Ghostscript/Ghostview
|
Steve Carr
|
Internet Explorer
|
Pat Lafranier |
iPad
|
Cheryl Skingley
|
iPhone
|
Cheryl Skingley
|
LabView
|
Steve Carr, Will Lewis
|
LaTeX
|
Steve Carr
|
Macintosh OS
|
Reg Leland, Keith Peck, Glenn Anderson
|
Mailman
|
Keith Peck
|
Mailservices
|
Jennifer Keir
|
Maple
|
Steve Carr, Will Lewis
|
Mathcad
|
Steve Carr, Will Lewis
|
MatLab & toolboxes
|
Steve Carr, Will Lewis
|
Microsoft Office
Versions: 2007/2010/2011
|
Lisa Tomalty, Peggy Day (Word),
Reg Leland (Excel),
Pat Lafranier (PowerPoint - PC),
Glenn Anderson (PowerPoint - Mac),
Peggy Day (Access),
Phil Knipe (Outlook - PC)
Keith Peck (Outlook - Mac)
|
Microsoft Visio Pro
|
Rob Yawney
|
Micro-X X-Win
|
Steve Carr, Will Lewis
|
Open Office
|
Stephen Markan
|
Safari
|
Glenn Anderson
|
SAS
|
Jennifer Keir
|
SharePoint Services
|
Stephen Markan, Jim Marshall, Jennifer Keir, Bob Hicks
|
Snag-it
|
Bob Hicks
|
SPSS
|
Jennifer Keir
|
SSH
|
Bob Hicks
|
Sun JAVA Runtime Environment 2
|
Rob Yawney
|
Symantec Endpoint Protection
|
Phil Knipe
|
Thunderbird
|
Stephen Markan
|
Vista
|
Phil Knipe
|
Web Content Management System (WCMS)
|
Pat Lafranier, Heather Wey
|
Windows 7
|
Phil Knipe
|
Windows Media Player and codecs
|
Phil Knipe, Rob Yawney
|
Last updated by Pat Lafranier on
February 15, 2012