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Email

Exchange Calendar

Using Microsoft Exchange for calendaring provides access to a calendaring environment with a rich web experience through the Outlook Web App (OWA). Desktop clients are also available for Windows and Mac OS. Blackberry supports Exchange Calendar. Other mobile devices can connect to Exchange through ActiveSync to bring your calendar to your device.

Using Exchange

  • Web access to Exchange is through the Outlook Web App at https://connect.uwaterloo.ca. Login with your ADS user name and password. Click on the Calendar button to access your calendar.
  • Outlook users who use Exchange for email can click on the Calendar button in Outlook to access their Exchange calendar

Dealing with Calendar Email

Exchange generates email for each new meeting, each change to a meeting and each response to a meeting. We recommend that you set up rules on your account to filter these emails into a folder and keep them out of your Inbox.

Use the Global Address List (GAL)

When scheduling meetings, you should always click on the To button to open the Exchange Global Address List and choose the recipients from the list. This will ensure that your message is directed to their Exchange account. Addresses you see in the To list when you start to type are remembered in an Autocomplete cache which can be out of date.

Best Practices with Outlook

Outlook 2010 has some significant improvements with calendaring and is the best client currently available. We recommend that you configure Outlook with your connect account as the only email account. Other email accounts or even subscribed internet calendars can introduce corruption into your Outlook data store.

Outlook 2010

Outlook 2010 introduces a Schedule View which is quite powerful and an effective way to plan meetings. The Scheduling Assistant is also available, and is the preferred tool if you need Outlook to suggest a good time to meet.

Links

Training

Documentation

Outlook Web App (OWA) Documentation (Word Document)

Outlook 2007 Documentation (Word Document)

Outlook 2010 Documentation (Word Document)

Advanced Outlook 2010 (Word Document)

Managing Resources in Exchange Calendar (Word Document)

Exchange Project SharePoint site

We are currently documenting experiences with Outlook 2011 for the Mac.

Training Videos

Outlook Web App (OWA)

  1. Working with Calendar
  2. Booking a group meeting
  3. Recurring meetings
  4. Responding to a meeting
  5. Opening a shared calendar
  6. Sharing your calendar
  7. Setting vacation time

Outlook 2007

  1. Setting Calendar Options
  2. Viewing your calendar
  3. Creating a Meeting with a Resource attached
  4. Opening a resource calendar
  5. Responding to a meeting
  6. Setting vacation time

Future Work

Some worthwhile and desirable features are not being addressed at this time, but could be the focus of future work on improving the calendar experience for campus

  • Is it possible to synchronized with Google Calendar, Live @edu, or other services?
  • Publishing calendars to a web site that anyone can view
  • Integration with SharePoint
  • Decommissioning unused accounts
  • Adding university holidays to accounts

Presentations to Campus

Last updated by William Lewis, June 20, 2011