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Email

Know your limits! Usage limits for Exchange.

Below are the detailed usage limits for Exchange (Connect) email.

Why do we need limits? We need these limits to keep your email server running at its optimal performance. You should try to keep your Inbox and Sent Items folders small in size and in number of items.

  • Academic Support units have a 3GB quota on the entire mailbox, which includes all folders (for optimal performance on the client side - usually Outlook in Academic Support).
    • How much data is 3GB? - about the equivalent of 750 songs on an iPod.
    • You can check your quota and mailbox space used.
    • You will receive an email warning if you reach your quota.
    • You won’t be able to send messages if you reach 3.3 GB
    • You won’t be able to send or receive messages if you reach 3.5 GB

  • Exchange accounts for people in areas outside of Academic Support currently do not have storage limits set on their mailboxes (for optimal performance 3GB is the recommended maximum).

  • 25MB size limit on individual email message including attachments in or out.
    • When using the Scan to Email feature on Xerox printer-copiers, scan larger documents in smaller segments to avoid exceeding the limit.
  • 30 day limit on Spam or Junk mail before automatically deleting (sending to the trash).

  • 30 day limit on Deleted message (empty the trash).

  • 30 day retention of deleted messages (messages emptied from the trash but still recoverable by an Outlook user).

 

What if I need to keep more mail than the allowed limit? You can archive old mail!

Last updated March 10, 2011