- About IST
- Student Computing
- Instructional Computing Support
- Help & Training
- Campus Computing & Network
- IST Home
What is RT?
Process and Resolve Requests/Tickets Using the RT Web Interface
- https://rt.uwaterloo.ca (the internal site for IT staff and other request/issue solvers)
- RT Documentation on using the RT web interface for staff
- IST/UW Service Updates System documentation
- Details are in the Email Reminders section of the RT Documentation.
Last updated by Lisa Tomalty (ltomalty at uwaterloo.ca) on May 13, 2013