Help Desk

Help Topics

• Printing Accounts
• How To Documentation
• Skills for the Electronic Workplace (SEW) Course Notes
• Skills for the Academic Workplace (SAW)
• Wireless Troubleshooting Checklist
  

Services, Support and Accounts

• Hardware repairs
• The IST Request System for reporting problems and requesting services. These services include PC installations, telephone changes/installations, accounts, and more.
• The Computing Help and Information Place (CHIP)
• Software

Safe Computing

• Computer Virus Information
• Maintaining your personal computer
• Computer and Network Security How To
• Statement on Security of UW Computing and Network Resources
• Home & Security CD

Useful Links

• Using Your Personal Computer @Waterloo
• Computing Information for Academic Support Computer Reps
• Wireless Technologies
• Ricoh Printer/Copier/Fax/Scanner Info (from Graphics)
• UWace - ANGEL Course Environment

Other Campus Help Desk Web Pages

• Applied Health Sciences
• Arts
• Engineering
• Faculty of Environmental Studies
• Mathematics
• Science
  

Can't Find What You are Looking For?

• Use the Search box at the top of IST Web Pages
• Microsoft's Knowledge Base
• Waterloo Nexus
• Contact the IST Help Desk at ext.84357 (from off campus: 519-888-4357) or helpdesk@ist.uwaterloo.ca.

 

Last updated on July 5, 2011

Information Systems & Technology
University of Waterloo
200 University Avenue West
Waterloo, Ontario, Canada N2L 3G1
519 888 4567 x37070

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