Production Support Group
The focus of Production Support is on the stable and efficient
operation of those computing systems on which the University depends.
Thus, a key concern is process: the installation and repair of
equipment and the operational use of the mechanisms for workflow
production, system administration, performance monitoring, and the
initial responses to problems encountered.
Production Support Documents
Services: services offered
Environment: a description of the production environment maintained by the group
Documents: documentation, information, procedures
Drafts: proposals, opinions and documents created in order to generate discussion
Units within Production Support
Communications:
The mission of IST Communications to assure a stable and efficient,
standards based platform for the campus network and telephone system.
Hardware & Operations:
Technical Support:
Staff: who we are and how we are organized
Internal: Link to information of interest only to PS staff